Sun Path Support
Updated September 1, 2026
Sun Path is a solar-path and weather companion for road trips, photography, camping, and stargazing.
Contact support
Email huobotao@hotmail.com. Include your device model, iOS/watchOS version, approximate region, app version, screenshots, and reproduction steps. Do not send identity documents, a full home address, or unrelated sensitive information.
Troubleshooting
- Live Activity is not refreshing: allow Live Activities in Settings and reopen the app to refresh location. iOS controls background refresh frequency based on power and system conditions.
- Widget has no data: open the main app once, allow location, then edit or re-add the widget.
- Weather is missing: check your connection. Solar calculations work locally; weather, maps, and nearby information require network access.
- Compass direction is inaccurate: move away from vehicles, chargers, and large metal objects, allow location and motion access, and recalibrate the device.
- Watch app is missing: confirm the Watch is paired to the iPhone running Sun Path, allow installation in the iPhone Watch app, and open the iPhone app once.
Accuracy and safety
Solar events and paths are calculated on-device. Weather, road, nearby-place, and light-pollution estimates come from third-party public data and may be delayed or inaccurate. Do not use the app as the sole source for navigation, medical, emergency, or hazardous-weather decisions.
Privacy
Read the Sun Path Privacy Policy.